When they replaced the engine, was it a new engine or used / reman?
If you show a history of bringing the vehicle in for repairs / service regularly, then it seems you have the upper hand in a disagreement.
Land Rover dealership parts shortage
- Thread starter phunter
- Start date
If you show a history of bringing the vehicle in for repairs / service regularly, then it seems you have the upper hand in a disagreement.
They replaced the block via Land Rover . Not sure why they would have put in stop leak additive to the coolant system with this new block install. They obviously did. The coolant pipes falling apart is the only issue we have had since the block/engine install. It has been around 14000miles since then.
Where to go from here? Do I take it to another dealer and ask for a pressure test to check for a coolant system leak? Do I trade it off and take the loss? Do I just drive it and see what happens?
Where to go from here? Do I take it to another dealer and ask for a pressure test to check for a coolant system leak? Do I trade it off and take the loss? Do I just drive it and see what happens?
erover82
Well-known member
Can they prove there is stop leak in the system? If only the dealership has serviced it, outside of some rogue stop leak-wielding dealership tech, I can't image there's actually stop leak in the system. It sounds like they're either trying to wriggle out of any future responsibility, or there's something else in the coolant that they're mistaking for stop leak. I'd consider taking it to another dealer, explain the impossibility of the situation, and ask them to check it out.
I am making the assumption we are talking about a Land Rover dealership...
If you have only taken it there, and you bought it new or used there, then I would be back there in a heart beat pulling a full on "Karen". If you bought it used, blame the PO.
If they put in the new block and it is under warranty from the repair, or still under an extended warranty, then pull a bigger "Karen".
I am curious what criteria or testing they used to determine that stop leak was used, and how it would negatively impact the cooling system. If they fucked up an oil change, did they fuck up when they did other work, on your coolant system perhaps?
If you have only taken it there, and you bought it new or used there, then I would be back there in a heart beat pulling a full on "Karen". If you bought it used, blame the PO.
If they put in the new block and it is under warranty from the repair, or still under an extended warranty, then pull a bigger "Karen".
I am curious what criteria or testing they used to determine that stop leak was used, and how it would negatively impact the cooling system. If they fucked up an oil change, did they fuck up when they did other work, on your coolant system perhaps?
I complained vigorously to the highest person they would let me speak to at the dealership.
They said the stop leak stuff was easily seen all over the coolant pipes. They say they took Al lot of time to flush it all out. They would not comment on any issues into the future. Their repeated stance is they don’t use it so they can’t comment on what it may do.
I have no experience with leak stop additive . Anyone care to comment if it is readily seen when taking the coolant pipes off. The engine block replacement was in Feb 2019. Would it stick around that long and be seen? What are the ramifications of it?
Cannot effectively be washed out ?
Thanks for the knowledge
They said the stop leak stuff was easily seen all over the coolant pipes. They say they took Al lot of time to flush it all out. They would not comment on any issues into the future. Their repeated stance is they don’t use it so they can’t comment on what it may do.
I have no experience with leak stop additive . Anyone care to comment if it is readily seen when taking the coolant pipes off. The engine block replacement was in Feb 2019. Would it stick around that long and be seen? What are the ramifications of it?
Cannot effectively be washed out ?
Thanks for the knowledge
It’s probably just an inexperienced tech. When the plastic coolant pipes suffer overheating they turn into sand in the cooling system
Thanks for the reply. I am trying to let this go and not be riled up when I go to get the car tomorrow. And also not keep asking for advice from smart mechanical folks on the defender forum.
I am always wondering what a reasonable person would do. I never want to be a complainer or someone that expects things for free. They gave me an extended warranty with the oil change leading to engine failure fiasco.
But to insist that someone added some stop leak has me puzzled. They have not said anything about my warranty being jeopardized. Do they know I will have issues in the future and using this as a story to void future issues?
What would a good tech do if he sees a horrible coating on the coolant pipes? Do they do procedures to check the engine further for damage from overheating? Or is it if it starts up then put the new pipes on and send it out the door?
I am always wondering what a reasonable person would do. I never want to be a complainer or someone that expects things for free. They gave me an extended warranty with the oil change leading to engine failure fiasco.
But to insist that someone added some stop leak has me puzzled. They have not said anything about my warranty being jeopardized. Do they know I will have issues in the future and using this as a story to void future issues?
What would a good tech do if he sees a horrible coating on the coolant pipes? Do they do procedures to check the engine further for damage from overheating? Or is it if it starts up then put the new pipes on and send it out the door?