My mug is genuinely one of the most coveted things in the house. I’ve submitted a few times and gotten one. I think a lot of times the submission doesn’t have all the info to get a mug sent back, so that’s why some people get them and some don’t. Either way, I think it’s a freaking awesome thing for Rovers North to do. Every time I order I always ask if they will add one to the order (I wonder how many people do the same, my guess is EVERYONE) and they just laugh and tell me it doesn’t work that way.