So, 6 weeks ago I spoke a guy (won't say his name) at Lucky about an order I had made a year prior for a set of wheel arches. The initial order was for a complete set of matte black arches. They shipped them to me timely as usual and then I piled them in my storage along with other parts to be used at a later time. A year later (6-8 weeks ago) I pulled them out and unwrapped them for the first time to find that one (front left) arch was gloss black. Of course I wouldn't have thought after a year had past that Lucky8 would have returned them or helped me out so I set out on a different course to just find the one I needed. In the meantime, I called Lucky8 just to see if they had one and then when they pulled my account they saw that I had bought a set last year. I told the guy my story and also said I wasn't expecting anything. He told me that it wasn't a big deal and to just send the gloss one back since he saw on my file that they indeed sent me the wrong one and that they would just replace it. So, I was delighted of course and packed it up and shipped it back. That was 6 weeks ago. I waited a few weeks before I started calling them. For the past 3 weeks I've called many many times and have spoken to the same guy each time. He knows me by name now is how frequently I speak to him. Problem is, it's one excuse after another with the location of where my arch is. I won't even start on all the excuses but bottom line is..... I still don't have it and I was told they had it, it had shipped, etc... So, what have I been doing the past handful of days.....calling the shit out of them. I call upwards of 10 plus times a day and at all different hours and the phone never gets answered. I've left voicemails as well and I'm about done wasting my time with them. Aside from them wasting my time for the past 6 weeks, I find it seriously fucked that they kept dragging this on so long without any call backs that have been promised for some time. I've bought a bunch from them in the past and I can say this is my last endeavor with them. They can keep the gloss new arch I sent back and just lose any business from me moving forward. Total Bullshit!
Now that I'm done venting about how shitty that is/was.......I still need a front left matte black wheel arch. Since I'm only looking for one, where's the best place that will have them without question? Or if you can help me with the part number that would be great. I can't seem to find it.
Now that I'm done venting about how shitty that is/was.......I still need a front left matte black wheel arch. Since I'm only looking for one, where's the best place that will have them without question? Or if you can help me with the part number that would be great. I can't seem to find it.
