I talked to Steve Sanders, but he and Brittany have left Cummins and the program. But he still got me in touch with someon at Cummins. Unfortunately, the warranty starts at the time of delivery and my engine was delivered in 2018, but sat around for a few years before I bought it. It was an early production engine, which I have heard also had more issues. Anyway, the engine was already out of the vehicle and they wanted the engine info, hours, etc and were not helpful in trying to remedy my situation.
Just a visual inspection of the crank, and I could see it was worn and not reusable. I did find a set of 0.5 bearings that could be used if we machined the crank, but seemed like too much work and guessing. Finding any internal parts for this engine was a supreme challenge. We took the block to a shop and they said everything looked good.
Not much info out there about these engines, but basically is it an ISF 2.8 engine that is finished in the states with the electronics and ancillaries. The block and head are manufactured at the same Cummins plant as the other million ISF engines sold to tractors/excavators/generators and the Futon Chinese pickup trucks. Of course, buying a whole long block is a bit expensive to ship from China, so I started to look at parts and rebuild kits. Cranks are around $900, connecting rods $100, bearings $200, gasket set $200. I found a whole rebuild kit on ebay for $1450 and it includes crank, 4 pistons, connecting rods, pins, sleeves, valves, pretty much everything. So I took a a gamble and bought the kit.