Who Else Here Hates The USPS?

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Adam

Well-known member
If you have an attachment to the PO please don’t view this as a personal attach. All businesses have good and bad employees. It’s a crime when the bad employees destroy the jobs of the good employees.

Not at all - just providing some counterpoints. I work with many branches of the federal government regularly, and understand that while they don't always deliver (no pun intended) to everyone's standard, they do believe in their mission and what they are doing.
 

Frobisher

Well-known member
The USPS has their chips stacked against them, and it's too bad. The US Mail is one of the most critical pieces of government infrastructure in our country. A few things to consider:

Should the USPS be profitable? Few agencies that provide direct services to citizens are required to meet that mandate. The USPS is privatized (The Postal Service is a self-funding entity), but wholly politicized and encumbered by congressional mandate and others. USPS price increases to meet market demands are regularly overturned by the courts - UPS, FedEx & DHL don't have that problem...

The reality is that the USPS is, by many measures the greatest mail system in the world. The United States has the unique burden of being one one of the most populous countries in the world while also having a relatively low population density. This further exacerbates the role of the USPS - who guarantees to deliver to all 50 states. Generally speaking, I can depend on a US Postal Priority package to make it just about anywhere in the country in four days, or up and down the east coast in two days. Its an amazing service for the money.

They are in no way perfect, and having dealt with the bureaucracy personally - not much different from any other gov't agency. But the service? Generally? Its awesome and I'll use it every time I can. Their prices are abnormally low for the service delivered.

Overall, I have to agree with this. Despite its inconsistencies, it's a good though frustrating system. Priority Mail does seem to work very well overall. It's the occasional missing/delayed/re-routed mail that creates the bad image.

In the end, we all drive trucks that are known for some degree of "issues," so maybe cutting the USPS some slack is a fair thing right now.
 

blueboy

Well-known member
According to Einstein, everything is relative. Without USPS as a baseline, you'd hate all the rest. Wonder how USPS fairs against the Russian Post?
Can’t comment on Russia yet having lived in Switzerland, Brazil, and Japan have some experience in other postal systems. For us it was international service to the US.
Swiss - efficient yet really expensive. Usually 1 week.
Brazil - slow. Up to 3 weeks.
Japan - like Swiss yet even more expensive. In general 1 week or so.
As a comparison to Swiss from here it is only $1.00 for a global stamp and about 10 days for a letter / Christmas card size. That is pretty good value and time.

I’ll pay more to use FedEx over UPS which owns DHL or the USPS. Great tracking and service even FedEx Ground.
 

Grnrvrs

Well-known member
I’ll pay more to use FedEx over UPS which owns DHL or the USPS. Great tracking and service even FedEx Ground.

Minor clarification, the majority owner of DHL is Deutsche Post. I've had mixed experiences with USPS and UPS and generally prefer FedEx.
 

erover82

Well-known member
Nothing political from me. The USPS sucks no matter who lives in the White House.

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Still 2020? Check.
Incendiary subject? Check.




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It's all in good spirit. Personally, all carriers have present complications in roughly equal amounts. USPS offers excellent value in their niche. I prefer UPS for everything else based on their customer service and facility locations.
 
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chuckc4

Well-known member
The USPS has their chips stacked against them, and it's too bad. The US Mail is one of the most critical pieces of government infrastructure in our country. A few things to consider:

Should the USPS be profitable? Few agencies that provide direct services to citizens are required to meet that mandate. The USPS is privatized (The Postal Service is a self-funding entity), but wholly politicized and encumbered by congressional mandate and others. USPS price increases to meet market demands are regularly overturned by the courts - UPS, FedEx & DHL don't have that problem...

The reality is that the USPS is, by many measures the greatest mail system in the world. The United States has the unique burden of being one one of the most populous countries in the world while also having a relatively low population density. This further exacerbates the role of the USPS - who guarantees to deliver to all 50 states. Generally speaking, I can depend on a US Postal Priority package to make it just about anywhere in the country in four days, or up and down the east coast in two days. Its an amazing service for the money.

They are in no way perfect, and having dealt with the bureaucracy personally - not much different from any other gov't agency. But the service? Generally? Its awesome and I'll use it every time I can. Their prices are abnormally low for the service delivered.

You make some great points here Adam, I wonder what impact Amazon has made on the USPS, especially with regard to rural deliveries? I imagine Amazon is benefitting greatly from the services provided by the USPS while the strain must be crushing. I imagine the USPS is optimized for letter delivery -- which must be shrinking due to lower cost electronic communications, email, e-payments, etc... -- and not optimized for package delivery which has to have grown exponentially since March of this year. And, to be fair to the USPS, all carriers have experienced service delays over the past nine months.

Maybe a hybrid system similar to the Deutsche Post / DHL (?Public / Private?) model for packages could work for the USPS.
 

Adam

Well-known member
You make some great points here Adam, I wonder what impact Amazon has made on the USPS, especially with regard to rural deliveries? I imagine Amazon is benefitting greatly from the services provided by the USPS while the strain must be crushing. I imagine the USPS is optimized for letter delivery -- which must be shrinking due to lower cost electronic communications, email, e-payments, etc... -- and not optimized for package delivery which has to have grown exponentially since March of this year. And, to be fair to the USPS, all carriers have experienced service delays over the past nine months.

Maybe a hybrid system similar to the Deutsche Post / DHL (?Public / Private?) model for packages could work for the USPS.

A recent article is quoted as saying that in 2019 "The U.S. Postal Service generated $1.6 billion in profit from Amazon in its 2019 fiscal year, on $3.9 billion in revenue from its business with the e-commerce giant."
 

Adam

Well-known member
Adam,
To sum it up, they have one job, moving and delivering the mail. It’s not happening and hasn’t happened for many, many years.

This is incorrect. They deliver lots of mail and have for years, that's not really a fact that can be disputed. I understand that this is hyperbole, but it needs to be clarified.

It’s not Trump or Obama or any other presidents doing.

If you are not aware of the history of interference that Congress and the Republican party in general, but the current president specifically have had with the USPS, you should do some research before you make such a statement. There is factual documentation to the contrary

Between the unions hiding bad employees and bad employees hiding behind the unions, the death of the American work ethic and the death of pride in ones craft

This could literally be said about any trade in the United States. It's honestly just a genericized argument akin to blaming Millennials. I'm not here to make a debate for or against unions. But the same can be said for teachers, the police and a variety of other public sector unions.

I was at my local PO a few months back picking up a piece of registered mail because the postman stuck a card in my mailbox instead of ringing the doorbell and watched the employees throwing boxes around. I asked the clerk who responded with “It’s ok, none are marked fragile”. That pretty much answered all my questions about what was wrong with the USPS.

That's bizarre behavior and I'm hopeful that you reported it to more than just this forum. That's the kind of feedback to your postmaster general that helps ensure we have a functioning system.
 

Uncle Douglas

Well-known member
Callsign: delete
FWIW,since many here commented on DHL's efficiency and dislike the USPS.
If you live in even a moderately rural area (like I do here in the coastal
state of Virginia-3hrs from Washington DC), DHL's shipments are handed off to the USPS after clearing Customs @ DHL's Cincinatti hub. Shipments are no longer able to be traced and have been lost after handing off to USPS.
 

LiquidMoose

Well-known member
Pro USPS here. I've run a small online shop, for 12 years, shipping from California,and 90% of my outbound shipments have been with USPS; I can't recall a single instance of poor service. UPS is okay, but they tend to be more expensive and much slower, 5 days to the east coast, 2-3 days with USPS, customers have written me saying how fast they received their order. My inbound shipments from the EU is very different, UPS is far and away the best, EMS (global postal consortium) is the absolute worst, if you enjoy losing 10's of thousands of dollars in lost shipments use EMS, I'll use DHL if forced to but would rather not.
 
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